Privacy Policy

Last Updated: June 6, 2025

This Privacy Policy describes how Empyrean Softworks collects, uses, and discloses your personal information when you access and use our mobile games, which are made available on the Google Play Store and the iOS App Store, as well as any related online services, and any related software, content, and services (collectively, the "Services"). This Privacy Policy will be available on our website (admin@empyrean-softworks.com) and within the settings menu of our mobile games.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

Information You Provide Directly:

Account Information: When you create an account, we collect information such as your username, email address, and password.
Profile Information: You may choose to provide additional information for your profile, such as your name, profile picture, and other demographic information.
Communications: If you contact us, we may collect the content of your communications, including any questions, feedback, or requests.
User-Generated Content: We collect the content you create, submit, or upload through our Services, such as messages, forum posts, chat logs (including in-game chat), player profiles, and game modifications. Please be aware that in-game communications may be monitored for safety and compliance with our Terms of Service.
Purchase Information: If you make purchases through our Services, we collect information related to your transactions, such as the items you purchased and the date and time of the transaction. We may use a third-party payment processor (e.g., Apple App Store, Google Play Store), in which case we will also collect information necessary to process your payment, such as your billing address.

Information We Collect Automatically:

Usage Information: We collect information about how you use our Services, such as your gameplay activity, the features you use, your in-game progress, and the times and dates of your interactions. This includes data necessary for leaderboards and achievements.
Device Information: We collect information about the devices you use to access our Services, such as your device type, operating system, unique device identifiers, IP address, and mobile network information.
Location Information: With your consent, we may collect information about your precise location. We may also collect general location information (e.g., city, region) automatically, derived from your IP address. For sensitive data like precise location, we will provide a prominent in-app disclosure explaining the need for this data before requesting system permissions.
Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity, preferences, and interactions with our Services.
Crash and Performance Data: We may collect data related to crashes, errors, and performance issues to diagnose and fix problems and improve the stability of our Services.

Information We Collect from Third Parties:

Social Media Information: If you connect your social media account to our Services, we may collect information from your social media profile, such as your name, profile picture, and friends list, depending on your privacy settings on the social media platform.
Third-Party Service Providers: We may receive information from third-party service providers who help us to operate, provide, and improve our Services, such as analytics providers (e.g., Google Analytics for Firebase), advertising partners (e.g., Google AdMob, Unity Ads), and payment processors. These service providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed. This includes the Google Play Store and the iOS App Store, which may provide us with information related to your app downloads and purchases. Please note that these third-party SDKs/APIs may collect data such as device identifiers, IP addresses, and usage data for purposes like personalized advertising, analytics, and crash reporting.

2. How We Use Your Information

We use your information for various purposes, including to:

Provide and Improve Our Services:

To operate, maintain, and improve our Services, including game functionality, content delivery, and user experience.
To personalize your experience and customize the content and features you see, such as in-game recommendations.
To develop new features and functionality.
To analyze how you use our Services and to gather feedback, helping us understand user behavior and preferences.
To provide user support and respond to your inquiries.
Legal Basis (GDPR): Performance of a contract with you, our legitimate interests (e.g., improving our services).

Communicate with You:

To send you important notices and updates about our Services, such as changes to our terms or policies.
To send you promotional and marketing communications about our products and services, where permitted by law. You can opt out of receiving marketing communications at any time.
To facilitate your communication with other users, such as through chat features and forums.
To send push notifications, if you have opted in to receive them.
Legal Basis (GDPR): Performance of a contract with you, our legitimate interests (e.g., marketing), or your consent (e.g., for certain marketing or push notifications).

Process Transactions:

To process your purchases and other transactions.
To verify your identity and prevent fraud.
Legal Basis (GDPR): Performance of a contract with you, our legitimate interests (e.g., fraud prevention), or legal obligation.

Protect Our Rights and Safety:

To enforce our Terms of Service and other policies.
To protect our rights, property, and safety, and the rights, property, and safety of our users and others.
To investigate and prevent fraud or other illegal activity.
To comply with applicable laws, regulations, and legal processes.
Legal Basis (GDPR): Legal obligation, legitimate interests (e.g., protecting our business, users, and services).

Other Purposes:

For any other purpose disclosed to you in connection with our Services.
To aggregate and anonymize data for analytical purposes, which cannot be used to identify you.
Legal Basis (GDPR): Legitimate interests, or your consent.

3. How We Share Your Information

We may share your information with the following categories of recipients:

Service Providers: We share your information with third-party service providers who help us to operate, provide, and improve our Services, such as hosting providers, analytics providers, payment processors, and marketing and advertising partners. These service providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed. This includes the Google Play Store and the iOS App Store, which may receive information related to your app usage and in-app purchases.
- Examples of service providers may include (but are not limited to): Google (Firebase, AdMob, Google Play), Apple (App Store, Apple Ads), Unity Technologies (Unity Ads, Unity Analytics).
Other Users: Your User-Generated Content and profile information may be visible to other users of our Services, depending on your privacy settings and the functionality of the Services. For example, your username, profile picture, and in-game activity (such as leaderboard rankings) may be displayed to other players.
Affiliates: We may share your information with our affiliates, which are companies that are owned or controlled by Empyrean Softworks. These companies will use your information in accordance with this Privacy Policy.
Business Transfers: In connection with a merger, acquisition, reorganization, or other corporate transaction involving Empyrean Softworks or its assets, we may transfer your information to the acquiring company or successor entity.
Legal Compliance and Protection: We may disclose your information to law enforcement authorities, government agencies, or other third parties if we are required to do so by law or if we believe that disclosure is necessary to:
- Comply with a legal obligation.
- Protect our rights, property, and safety, and the rights, property, and safety of our users and others.
- Investigate and prevent fraud or other illegal activity.
With Your Consent: We may share your information with third parties with your consent or at your direction.

4. Your Rights and Choices

You have the following rights and choices regarding your personal information:

Access and Correction: You may access and update your account information at any time by logging into your account settings. You may also request a copy of the personal information we hold about you.
Account Deletion: If you have created an account, you may initiate account deletion from within the game's settings or by contacting us directly.
Data Retention: We will retain your personal information for as long as necessary to provide you with our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For instance, chat logs are typically retained for a limited period for moderation purposes, after which they are securely deleted or anonymized, while account data may be retained longer to fulfill legal obligations. When we no longer need your personal information, we will delete it or anonymize it.
Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you important notices and updates about our Services.
Advertising Choices: You may be able to limit personalized advertising by adjusting your device settings (e.g., "Limit Ad Tracking" on iOS or "Opt-out of Ads Personalization" on Android). Please note that opting out of personalized ads does not mean you will no longer see ads, but that the ads you see may be less relevant to you.
Cookies and Similar Technologies: You can manage your preferences for cookies and similar technologies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.
Location Information: You can control the collection of your precise location information through your device settings.
Do Not Track: Some browsers offer a "Do Not Track" (DNT) feature that allows you to signal to websites that you do not want your online activities tracked. We do not currently respond to DNT signals because there is no universally accepted standard for how to interpret DNT signals.
Your Privacy Rights: Depending on your location, you may have additional rights under applicable law, such as the right to erasure, the right to restrict processing, and the right to data portability. Please contact us to exercise these rights.
Management of User-Generated Content: While we collect User-Generated Content, you may have the ability to edit or delete certain content directly within the Services. For other content, or if you wish to request the removal of specific content, please contact us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect your personal information during transmission.
Access Controls: We restrict access to your personal information to authorized personnel who need it to provide our Services.
Security Monitoring: We monitor our systems for potential security breaches.
Data Minimization: We only collect the personal information that is necessary for the purposes outlined in this Privacy Policy.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the unlikely event of a data breach, we are committed to notifying affected users and relevant authorities where required by applicable law.

6. Children's Privacy

Our Services are not directed to children under the age of 13 and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law, including, but not limited to, using Standard Contractual Clauses approved by the European Commission.

8. Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, you have the following rights under the GDPR:

Right to Access: You have the right to obtain confirmation as to whether or not we process your personal data and, where that is the case, access to the personal data, including the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, the envisaged period for which the personal data will be stored, or the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing, and the right to lodge a complaint with a supervisory authority.
Right to Rectification: You have the right to obtain the rectification of inaccurate personal data concerning you without undue delay and to have incomplete personal data completed.
Right to Erasure ("Right to be Forgotten"): You have the right to obtain the erasure of personal data concerning you without undue delay where one of the following grounds applies:
- The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- You withdraw your consent on which the processing is based, and there is no other legal ground for the processing.
- You object to the processing and there are no overriding legitimate grounds for the processing.
- The personal data have been unlawfully processed.
- The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject.
Right to Restriction of Processing: You have the right to obtain restriction of processing where one of the following applies:
- The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data.
- The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead.
- We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims.
- You have objected to processing pursuant to Article 21(1) GDPR pending the verification whether our legitimate grounds override yours.
Right to Data Portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where:
- The processing is based on consent or on a contract.
- The processing is carried out by automated means.
Right to Object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. We shall no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

9. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the following rights under the CCPA:

Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you; the categories of sources from which the personal information is collected; the business or commercial purpose for collecting, selling, or sharing personal information; and the categories of third parties with whom we share personal information.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

10. How to Exercise Your Rights

To exercise your rights under the GDPR or the CCPA, please contact us using the information provided in Section 12. We will respond to your request within one month of receipt. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. We will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other reasonable means, such as by sending you an email to the email address associated with your account, or by providing a notice within our Services. The updated Privacy Policy will be effective as of the date indicated in the "Last Updated" date at the top of this Privacy Policy. Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Empyrean Softworks Inc. admin@empyrean-softworks.com

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